Are you ready for the Be Wigan experience?

摘要

Wigan Council is not just turbo-charging its relationship with residents, it has also transformed the way the local authority engages with its own staff through the Be Wigan programme. Be Wigan aims to create a shared culture in the local authority, which illustrates its unique approach to public service, and celebrates the staff and their achievements. The council's deputy chief executive and director of customer transformation, Alison McKenzie-Folan, says the Be Wigan programme is focused around three core behaviours, which they expect staff to embrace - to be positive, accountable and courageous.