Collaboration Technologies Improve Performance and Communication in Air Battle Management

摘要

Team communication is critical for Air Battle Management (ABM). In this study, two communication tools (text chat and electronic whiteboard) and two team resource aids (tabular and graphical displays) were introduced during simulated ABM to supplement radio communication. Results showed that combined chat and virtual whiteboard improved team performance, decreased number and duration of radio transmissions, but had mixed effects on workload. In addition, the graphical resource display improved team performance, decreased number and duration of radio transmissions, and reduced workload compared to the tabular display. These findings indicate that collaboration technologies introduced in this experiment may benefit military operations.