Is the gap between top executives and their IT managers narrowing? A survey, carried out by MORI for Management Today and Computer Associates, suggests there is still quite some ground to cover. George Bernard Shaw is reputed to have observed that Britain and the US are divided by a common language. Top executives and their senior IT subordinates don't have that problem - theirs is much worse. They have each spoken their own distinctive dialects for years, and communication between them not infrequently breaks down. They also tend to have different priorities and vastly different perceptions. 'IT people are ogres,' in the opinion of Robert Bischof, chief executive of Boss Group, the forklift truck manufacturer. IT people, on the contrary, think of themselves as 'demigods', according to Simon Hassett who is himself an IT manager, at Jackson's Bakery, Hull. What's more, says Hassett, IT managers 'look down on CEOs and MDs because they think these people know nothing whatsoever about computers'.
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机译：高层管理人员与其IT经理之间的差距是否正在缩小？由MORI针对《今日管理》和Computer Associates进行的一项调查表明，仍有很多方面需要解决。众所周知，萧伯纳（George Bernard Shaw）注意到英国和美国被共同的语言分隔。高级管理人员及其高级IT下属没有这个问题-他们的情况更糟。他们各自讲自己独特的方言已有多年了，彼此之间的交流不会经常中断。他们也往往有不同的优先次序和截然不同的看法。叉车制造商Boss Group首席执行官Robert Bischof认为，“ IT人是食人魔”。相反，赫尔杰克逊面包店的IT经理西蒙·哈塞特（Simon Hassett）则认为，IT人员将自己视为“灭亡者”。 Hassett说，此外，IT经理“鄙视CEO和MD，因为他们认为这些人对计算机一无所知”。
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