What could be more effective than continuous process improvement?

摘要

Great businesses have key similarities. Most have sound business strategies that clearly explain the nature and mission of their products or services, as well as how and to whom those offerings are sold. Leading companies also have particularly strong core competencies that enhance differentiation. And of course, highly successful companies execute: They deliver value quickly, reliably, and profitably. Top organizations also know how difficult it is to keep the above capabilities in premier shape. Customer preferences and demands change. Economic climates evolve. Perhaps most daunting, growth increases complexity. Over time, the capabilities that made a company successful can get waylaid by functional silos, bureaucratic clutter, and shifting focal points.