3RD ANNUAL DIGITAL REFERENCE CONFERENCE

摘要

Approximately 450 people gathered in Orlando, Florida, November 12 and 13 to attend the 3rd Annual Digital Reference Conference entitled "The Virtual Reference Desk - Setting Standards and Making it Real". Attendees came from the USA, the UK, Canada, Japan and Singapore. They represented libraries currently offering digital reference (DR) or those looking to do so in the near future. For the first time, the VRD conference included an exhibit hall. A total of 13 booths offered DR software demos, library school representatives, library publishers and more. Given the relative infancy of DR, the number of presenters was remarkable. DR is an indelible part of library service. This excellent two-day conference provided an opportunity for those of us involved in DR to share ideas, make connections and explore new solutions to our common problems.