No Fear: Tales of a Change Agent or Why I Couldn't Fix Nortel Networks!

摘要

The timely release of Dempsey's (2014) work, No Fear: Tales of a Change Agent or Why I Couldn't Fix Nortel Networks!, comes even as the one-time Fortune 50 sized telecom giant Nortel Network's global bankruptcy litigation settlement is playing out in courts in Canada, the USA and the UK. Working for Nortel's subsidiary, Bell Northern Research (BNR), and then scaling the ranks of Nortel's corporate ladder in a dynamic 17-year tenure with the company, Dempsey (2014) provides insider understanding and depth of knowledge into Nortel's inner workings as it rose during the dotcom boom, attaining sales in excess of $30 billion and employing more than 100,000 people worldwide, to its ultimate bust - declaration of bankruptcy in 2009 and eventual liquidation. Dempsey (2014), seeking to serve up insight on how to drive culture change in large companies and frame Nortel's dramatic demise within the context of a flawed culture, centers his work on the themes of power, leadership, learning, customer and trust.