机译:服务生态系统设计:命题,流程模型和未来的研究议程
Oslo School of Architecture and Design;
CTF—Service Research Center;
CTF—Service Research Center|Department of Marketing Inland Norway University of Applied Sciences;
CTF—Service Research Center;
Örebro University Holding;
service design; service ecosystems perspective; institutional arrangements; service systems; service-dominant logic;