If you really want a winning work team, says Sandra Mobley, then Phil Jackson should overrule Judge Wapner. A few years ago there was much talk about the need for managers to become leaders. Now the business literature is telling managers that they should become coaches. If I didn't know better, I'd think all the analysts and management theorists were out to frustrate managers. As soon as they've learned one skill, they're told that another skill—completely different and new to them—is really what they need to manage.
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