Going Lean: How the Best Companies Apply Lean Manufacturing Principles to Shatter Uncertainty, Drive Innovation, and Maximize Profits

摘要

Introducing his book, Stephen Ruffa cautions that America's management practices that once made it the envy of the world with a focus on efficient operations and innovations may no longer work under current business environments. Ruffa advises that growing uncertainties in the business environment and the increasingly dynamic marketplace and unstable conditions require adoption of lean dynamics that protects operations against change and uncertainty. Ruffa says we should accept that "reality is chaotic" and should build a system of management around it instead of accepting that business is generally predictable and stable (p. 6). He counsels on something new: a set of principles and practices of lean dynamics, which involves turning what could be or have been overwhelming circumstances into tremendous advantage.