Extracting Product Features from Chinese Product Reviews

摘要

With the great development of e-commerce, the number of product reviews grows rapidly on the e-commerce websites. Review mining has recently received a lot of attention, which aims to discover the valuable information from the massive product reviews. Product feature extraction is one of the basic tasks of product review mining. Its effectiveness can influence significantly the performance of subsequent jobs. Double Propagation is a state-of-the-art technique in product feature extraction. In this paper, we apply the Double Propagation to the product feature exaction from Chinese product reviews and adopt some techniques to improve the precision and recall. First, indirect relations and verb product features are introduced to increase the recall. Second, when ranking candidate product features by using HITS, we expand the number of hubs by means of the dependency relation patterns between product features and opinion words to improve the precision. Finally, the Normalized Pattern Relevance is employed to filter the exacted product features. Experiments on diverse real-life datasets show promising results.