Toward a theory of knowledge reuse: types of knowledge reuse situations and factors in reuse success

摘要

This paper represent a step toward a theory of knowledge reusability, with emphasis on knowledge management systems and repositories, often called or- ganizational memory systems. synthesis of evidence from a wide variety of sources suggests four distinct types of knowledge reuse situations according to the knowl- edge reuser and the purpose of knowledge reuse. The types involve shared work pro- ducers, who produce knowledge they later reuse; shared work practitioners, who reuse each other's knowledge contributions; expertise-seeking novices; and second- ary knowledge miners. Each type of knowledge reuser has different requirements for knowledge repositories.