Studying the value of library and information services. Part II. Methodology and taxonomy

摘要

This report, presented in two parts, is derived from a large study sponsored by the Council on Library Re- sources. Two of its objectives were to develop a taxon- omy of value-in-use of library and information services based on users assessments and to propose methods and instruments for similar studies of library and infor- mation services in general. In the first part of the report, we discussed the underlying concepts related to value, which must be clarified to proceed with any pragmetic study of value