Private label personality: applying brand personality to private label brands

摘要

Private label brands (PLBs) are an important facet of the retail offering within the supermarket sector. Although research has focused on the risk factors of private label purchasing, there has been little research that explores the brand management of private labels including the development of a brand personality. In this study, we investigate how the Aaker brand personality scale applies to a PLB available in two different retail chains and examine its effect on customer attitudes towards private label quality. A factor analysis of these brand personality measurement items shows that five dimensions, confidence (a new dimension), sincerity, ruggedness, excitement and competence are relevant for PLBs. Although much of the original Aaker scale was included in the analysis, one factor, sophistication, was not evident. A regression analysis shows that all private label personality dimensions influenced the private label quality measure with the confidence and sincerity dimensions having the greatest impact.