French public management reform: an evaluation

摘要

Purpose - The purpose of this paper is to measure the dissemination of public management practices in French State administrations and to interpret results in the light of successive reform trends, in order to give an objective evaluation of French public management reform. Design/methodology/approach - The paper is based on a survey on use of management instruments, targeting Heads of Ministry departments (n = 298, response rate = 80 per cent, use of rigorous sampling techniques). The survey measures actual practices rather than opinions through lists of use of "management instruments". The method is adapted to evaluate a reform which has mainly been defined in a process of "modernization". Findings - The findings demonstrate the high level of dissemination of process innovations, even if as observed in many countries, human resource transformation is more challenging than change in quality methods or user's orientation implementation. The survey also points out major disparities between different Ministries and implies that two different models of reform have been progressively implemented during successive periods. Research limitations/implications - The survey was conducted in 2007. Originality/value - The survey is the first attempt to measure public management practices in French State administration conducted by the French National Institute for Statistics (INSEE). The present article is one of the few quantitative appraisals of public management produced in Europe.