Process re-engineering for effective implementation of projects

摘要

Time, cost and quality arc the prime objectives of any project. Unfortunately, today's project management does not always ensure the realisation of these objectives. The main reasons of pro- ject non-achievement are changes in scope and design, changes in Government policies and regu- lations, unforeseen inflation, under-estimation and mis-estimation. An overall organisational approach with the application of appropriate management philosophies, tools and techniques can only solve the problem. The present study establishes a methodology for achieving success in implementing projects using a business process re-engineering (BPR) framework. Internal per- formance characteristics are introspected through condition diagnosis that identifies and priori- tises areas of concern requiring attention. Process re-engineering emerges as a most critical area for immediate attention. Project process re-engineering is carried out by eliminating non-value added activities, taking up activities concurrently by applying information systems rigorously and applying risk management techniques throughout the project life cycle. The overall method- ology is demonstrated through applications to cross country petroleum pipeline projcct organis- ation in an Indian scenario.