Performance measurement and intranets: a natural partnership

摘要

Purpose - The purpose of this paper is to explain how the intranet can be used to improvernperformance measurement and management.rnDesign/methodology/approach - The paper is a reflective in nature with a need tool to helprnmanagers manage.rnFindings - The importance of measuring performance and setting standards is well known. A goodrnperformance measurement system helps groups, departments, or organizations communicate theirrncurrent situation and future needs. Therefore, it is critical to measure the right things and to providerncritical real-time information to decision makers. Today's intranets have the potential solve thesernissues.rnOriginality/value - The paper offers insights into how intranets can aid performance measurement.