Factors Affecting KM Implementation in the Chinese Community

摘要

This paper reviews past research on KM to identify key factors affecting Chinese KM implementation. It begins with a chronological overview of 76 KM related publications, followed by two separate discussions of socio-cultural and non-socio-cultural factors affecting KM implementation within the Chinese community. A preliminary typology of these factors is proposed. In addition to individual factors that have direct impact on how people behave in the process of KM implementation, specific factors that strongly influence Chinese KM implementation are: (1) relationship networks and collectivist thinking, (2) competitiveness and knowledge hoarding, (3) management involvement and support, and (4) organizational culture that encourages knowledge sharing and learning and that minimizes knowledge hoarding. Several directions for future research are also presented.