Social research on IT management innovation towards service science and science for society

摘要

Instead of a questionnaire survey of either user-side or vendor-side in the traditional research scheme on IT management innovation, we use a case study method bridging between user-side and vendor-side in order lo elicit a new perspective on the improvement of the sophistication of the management using the common languages between user and vendor of software, a stationary measurement tool of IT projects on the information circulation platform, a world-wide excellent community for IT project comparisons, and spillover effects of the visualisation of the value-creation mechanism in the information services on the other industries in the service sector.