Attitudes and Work Environment Factors Influencing the Information Technology Professionals' Work Behaviors

摘要

This study aims to explore individual factors that moderate the relationship between fulfillment of the psychological contract and work behaviors. Two such work behaviors, innovative work (IWB) and organizational citizenship (OCB), impact organizational performance. A sample of 258 information technology (IT) professionals across the U.S. responded to the web-based survey. Research hypotheses were evaluated using multiple regressions. Findings indicated that moderators (self-efficacy, affective commitment, trust, and job satisfaction) significantly affected the relationship between the IT professional's fulfillment of their psychological contract and their innovative work and organizational citizenship behaviors. Managerial implications for more informed decisions concerning policy and work environment issues are provided and avenues for further research are suggested.