A Study of Role Stress among the IT Professionals in India: Examining the Impact of Demographic Factors

摘要

Contemporary industries face new competition requiring employees to work for longer hours under competitive time bound deadlines. Prolonged exposure to such stressful situations leads to a depletion and exhaustion of resources in the mind and body; with dysfunctional effects on job performance and overall organizational effectiveness. The Indian IT industry is a fast paced service industry that is characterized by such stressful work situations and related outcomes. The present study analyses the various factors that contribute to organizational stress and the role of Demographic Factors on Role Stress; among the professionals of the Indian IT industry. A sample of 250 employees has been collected from the Delhi NCR region. Role stress has been measured by using the ORS scale which comprises of ten dimensions of role stress that are measured by 50 items. The results show that there is significant impact of demographic factors on the Role Stress amongst the IT professionals.