Investigating the mobile side of e-participation

摘要

Electronic participation is evolving around the globe, providing opportunities and challenges for civic engagement in decision-making and service delivery. As the use of mobile technology grows rapidly, a new dimension of electronic participation has emerged, namely mobile participation. Local governments have not reached to a clear strategy on how to design successful mobile services for participation. In this light, this study attempts to propose a way for exploiting mobile participation in municipal governments. It presents e-participation and m-participation progress in 325 Greek municipal governments. It concludes to a framework for introducing efficient and effective mobile participation applications so as to make local societies more inclusive.