Employee engagement: a structured review of antecedents and consequences

摘要

Employee engagement emerges as a critical success factor for the corporate world and has become most researched phenomena. Engagement is a road map to profit, performance and loyalty that begins the journey to the results that organisation is looking for. That is why organisations are putting their extra effort to implement this strategy due to its results that is linked with organisation effectiveness. However, it has rarely been included in academic curriculum and there is very little knowledge about antecedents and consequences of employee engagement. The purpose of this study is to explore conceptual and empirically driven antecedents and consequences of employee engagement concepts. A structured literature review method was adopted to list out antecedents and consequences of employee engagement at individual and organisational level. The results from this study provide supports for identifying antecedents and consequences variables and applicability of these variables towards development of management practices centred on employee engagement.