Communicating corporate governance through websites: a case study from India

摘要

This case study analyses the governance content and design of the corporate website of Tata Consultancy Services Limited (TCS), the top Information Technology company from India. We develop and use the un-weighted descriptive governance content and design index to analyse the Annual Report 2009-2010 and other governance-related information in the website. The study finds that PCS is not using its website with advanced content and design (Web 2.0) features. Despite some limitations, this case study is expected to serve as a pointer to the effectiveness of web communication by TCS in particular and the Indian corporate sector in general.