Commerce One Takes On Integration

摘要

What business really wants from IT is automation of the processes that make the business go. Ironically, the very enterprise-level support systems that CIOs installed in the '90s to support HR, customer service, accounts receivable, and so on are the primary hurdle. Business processes typically cut across system boundaries and require the interoperability and choreography of multiple systems. Yet, most enterprise-level support systems focus instead on one task without thinking about working with other systems. Web services promise to solve the problems of integrating these enterprise systems, and most vendors already support basic Web services protocols - the real problem is that tricky integration process.