ACCEPTING THE RISK

摘要

Jim Rohr loves one kind of risk―taking the chance that if he lends you money, you'll pay him more back. But there are other kinds of risk that the CEO of PNC Financial Services Group inc. would just as soon do without, like the possibility of someone writing fake checks or an ATM network going down or a flood in a data center. So a year ago, Rohr appointed Tom Whitford as chief risk officer. His office has four managers dedicated to specific risk areas. Each works within PNC lines of business to implement risk-management programs, and Rohr keeps a close watch. "It all rolls into one person in our organization, the CRO, and he reports directly to me," he says. PNC's IT department is among those most closely scrutinized as part of this system of checks and balances that the risk-management group provides. CIO Tim Shack and his team are expected to take risk into account when deploying technology, and the risk-management team constantly evaluates how well they're doing. "When the CIO comes to me and tells me he has the telecom backup site all set up, I have a risk person who then goes out and evaluates it," Rohr says.