The OS Mess

摘要

The help desk must be a miserable place to work these days. According to our InformationWeek Analytics OS Wars Survey, nearly every company supports Windows, half of those polled officially support Apple devices, and three in 10 support Linux or Android operating systems. Two-thirds of companies let employees connect their personal gadgets to the network with little or no guidance as to what devices and operating systems they can use or whether IT's supposed to help them. If anything goes wrong, you know who gets the call.