ASSESSING OFFICE AND BUSINESS INFORMATION SYSTEMS PROGRAMS: A PILOT STUDY

摘要

This paper describes a project to assess the skills, behaviors, perspectives, and career-relevant knowledge of students in an office and business information systems program. Steps employed in planning the assessment project included using a content validation approach to define the knowledge, skills, abilities, and other characteristics and behavioral outcomes for students. Business leaders, program graduates, administrators, and faculty were involved in the assessment planning process. Ultimately, the goal of the assessment project was continued program improvement. A surprising result of the project was student retention and motivation.