Sexual Harassment in Manufacturing: Seven Strategies Successful Companies Use to Curb It

摘要

"Yes sir, I'll schedule that with our driver for a Tuesday delivery," Fran said to the customer on the line, making a note of the request on her pad. "You're welcome," she responded to the customer's appreciative thank-you. But before she could put the phone on the cradle, another line began flashing. "Customer service, Fran speaking," her voice sang out into the receiver. "How can I help you?" While Fran was busy listening to the customer's request, Pete, her production boss, tiptoed up behind her. He dropped a piece of paper on her desk and scurried away quietly, his shoulders shaking with laughter. Fran sensed Pete's presence and wheeled around in her chair to respond to him when the customer put her on hold. Pete was already gone, but his one-page delivery lay on the corner of her desk.