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Quality practices in travel agencies A mediating factor in non-financial indicators of advanced information systems

机译:旅行社的质量管理规范高级信息系统非财务指标的中介因素

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摘要

Purpose - The purpose of this paper is to examine the motivations for the adoption of quality management practices (QMPs) and the effects exerted by the advanced management information systems (AMIS) as mediating factors in a sector consisting of highly competitive companies with a high mortality rate in recent years: travel agencies.
机译:目的-本文的目的是研究采用质量管理规范(QMP)的动机以及高级管理信息系统(AMIS)作为中介因素在由高度竞争的公司和高死亡率组成的行业中所发挥的作用近年来的价格:旅行社。

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