If you are a regular reader of this column, you probably know that I have been around awhile - 40 years in the business world and counting, to be exact.That means I am a pre-personal computer and a pre-internet industrial engineer.When I entered the work world, there were two main ways to verbally communicate at work: face-to-face or over the telephone.Phone calls were common, but conference calls were not yet in the mainstream workplace.
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