Industrial engineers agree that when it comes to job knowledge, few people know more about it than the person performing the assignment. But it's not always easy to set that knowledge free. "Employees accumulate a wealth of information about their jobs and, along the way, develop efficiencies that make them more productive. Yet they are often reluctant, for various reasons, to pass along that knowledge to others within the organization," said David Zweig, Ph.D., an assistant professor of organization behavior at the University of Toronto.
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机译：工业工程师同意，关于工作知识，很少有人比执行任务的人了解更多。但是，将这些知识免费释放并不总是那么容易。 David Zweig表示：“员工积累了有关工作的大量信息，并在此过程中提高了工作效率，但由于种种原因，他们常常不愿意将这些知识传递给组织内的其他人。”博士，多伦多大学组织行为学助理教授。
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