Returning to sound ideas

摘要

The foundation for today's quality control structure was built on the rock known as W. Edwards Dem-ing, the 'person most credited with introducing innovative quality control techniques to U.S. industry. Statistical Process Control, data collection and analytical techniques, and continuous improvement were some of Deming's ideas that provided the base our industries needed in the 1980s and 90s to compete in a global marketplace. Companies flocked to Deming's seminars, bought his books, and experimented with his techniques. Given today's economic challenges, it would benefit manufacturers and distributors to revisit some of Deming's work.