HNRY Logistics set out to revamp their truckload brokerage offering when they recognized pricing and faster response times as their biggest hurdles to success. HNRY was able to utilize some data through rigid imports, but there was no built-in intelligence to adjust rates for capacity surpluses or shortages on the fly. Sales representatives had to download lane data and manually adjust rates in a 22,000-line Excel document to account for market fluctuations. While effective, the process was slow and repetitive; the upload process alone took an hour or longer. With speed and accuracy of the utmost importance, HNRY Logistics needed a faster way to respond to quote requests and safeguards to ensure sales reps were not getting burned due to limited available data.
展开▼
