Smart Lockers Come to Cedarville

摘要

It's happening in every college and university mail center in the country: mail volumes are plunging and package volumes are through the roof. "It was, at the beginning of a semester, almost getting impossible to manage the volume," admits Tammy Slone, director of Retail Services at Cedarville University, a private Baptist university in Cedarville, Ohio, echoing what mail managers everywhere are seeing. "When you've got 1,200 packages a day coming in, trying to find those packages can be a challenge. [Students] were waiting in line 30 minutes to pick stuff up." Yet, like most universities, Cedarville still had wall space taken up by antiquated combination mailboxes - 4,000 in all - while packages were processed and staged in an area where volume had exceeded space. With that volume continuing to rise, something clearly needed to change.