Workplace violence: Risks are higher than you think

摘要

If you've seen statistics painting a picture of escalating workplace violence, or watched some tragic incident unfold on TV, you may think "Could that happen here? Would one of our employees actually 'go postal'?" Maybe that's not the right question. Maybe you should ask questions like these instead: 1. What if warehouse worker Joe S. gets riled up at inventory clerk Pete P., shoves him and starts a fight? Even if no one is badly hurt, everyone is upset the rest of the day and little gets done. 2. What if Nancy R., the volatile girlfriend of employee Ned T., storms into the office asking where that cheating S.O.B. is so she can whup his butt? She pushes past receptionist Pam M. and knocks her against the wall. Pam and others are terrified and several fail to report to work the next day.