Digging what you need to know out of an enigmatic leader

摘要

Ever have to deal with a top exec -like a company owner - whose entrepreneurial abilities were way above her communications skills?rnGetting such people to tell you exactly what they expect can be really frustrating.rnHere, from executive trainer Cal LeMon, are four tips for getting clarity:rn1. Paraphrase what you thought you heard. "Here is what I hear you saying."rn2. Ask, "What do you need from our conversation? "rn3. Pose a "reality test." "What can either of us do about this? "rn4. If necessary, set limits. "This is what I can and cannot do here. "rnThe last technique should be applied carefully. You don't want to rebuff El Supremo, but rather help frame expectations in a way that's reasonable for both of you.