TREATMENTS BASED ON SCIENCE,NATURE AND LOCAL CUSTOMS

摘要

Hotel spas will never stop pampering guests, but in their ongoing struggle to differentiate themselves and meet evolving customer needs, spas today are finding new ways to deliver memorable experiences and, most important, concrete results. Take Sanctuary Spa at Sanctuary on Camelback Mountain in Scottsdale, Arizona, which recently trained its spa therapists in oncology massage. The spa already boasted a breathtaking natural setting and an array of treatments, but Spa Director Robert Vance explains that the facility has long been moving in a wellness-oriented direction. "Our guests right now are very knowledgeable," he says. "They still want pampering. They still want relaxation. But ultimately with everyone's purse strings being tightened a little bit they're also looking for the most value for the money they're paying."