Whether watching network news or streaming a favorite sitcom, the pandemic made robust in-room entertainment an even more critical offering as travelers sought comfort in the safety of their rooms. Keeping pace with the rapid evolution of in-room entertainment is daunting, but having a trusted provider helps. HOTELS brought together Sam Kapadia, general manager, The Sheraton Mahwah, New Jersey, and Amir Ahmed, senior vice president of sales, DISH Business, to dig into the state of in-room entertainment and where it's headed.
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