Bertelsmann Creates Partnerships for End-to-End Quality

摘要

When a company's success depends on satisfied customers, there can be no gaps in quality. Bertelsmann Services Group promises a problem-free, end-to-end supply chain to Fortune 500 customers in technology, healthcare, insurance and finance. Says Axel Kruse, v.p. of On-Demand Services for Bertelsmann Services, "From content creation to the customer's doorstep, all aspects of the supply chain are offered: customer service, tech support, on-demand production, distribution, fulfillment and financial services. The end-to-end solution, not just content, is what sets us apart from the competition."