Doing More for Each Customer

摘要

Universal Press in Niles, IL, has grown by putting the latest technology to work for its customers, by expanding the amount and kinds of business it does with each customer, and by offering a range of services beyond printing. Operating since 1937, the privately owned company was purchased by the present owners in 1964. Since then, it has transformed from a one- and two-color shop to an award-winning 76,000-sq.-ft., ISO 9002-certified operation with 150 employees and annual sales of more than $20 million.