Two thousand and nine: a difficult year. Cutting costs wherever possible, many audio and video manufacturers have adopted some of the computer industry's most distasteful policies, distancing themselves from supporting their own products, or using their customers as beta testers. For every admirable stalwart like Canada's Bryston, with an ironclad 20-year warranty, there are dozens of companies that offer only the skimpiest coverage for customers who have forked out hundreds (or thousands) on products they believe to be reliable and well engineered.
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