Reducing pay volatility helps fleet keep quality drivers

摘要

When John Wilbur took over as Roadmaster Group's CEO in 2011, the Glendale, Arizona-based company was suffering from severe turnover. At times Roadmaster, the parent company of several secure truckload transportation fleets, saw turnover rise above 100%. Turnover is a major problem for most fleets, but recruiting is even harder for Roadmaster's primary division, Tri-State Motor Transit, which handles high-security loads for the Department of Defense. Tri-State can't hire on just any driver. It needs driver teams, with hazmat and tanker endorsements, a TWIC card to get in and out of ports, a U.S. passport, and the ability to maintain a security clearance. Prospective drivers must have one to two years of experience and a perfect driving record.