Illinois Tool Works: Making a big impact with small-wins strategy

摘要

Game-changing business strategies grab headlines, but also often fail to live up to stakeholders' expectations. In pursuit of these ambitious approaches, companies may lose sight of the benefit of carefully planned, frequent small gains that, over time, result in exceptional performance. As implemented at Illinois Tool Works, an American Fortune 500 firm, this small-wins strategy is grounded in decentralization, operational excellence based on simplicity, customer-focused innovation, and acquisitions. The firm's experiences offer other companies wishing to follow suit a four-point agenda for getting the most from continual small gains.