Randall Stephenson

摘要

AT&T chief randall stephenson faces high-class problems, but they're still problems. As the exclusive U.S. wireless carrier for Apple's iPhones, AT&T has suffered embarrassing glitches-website failures, accidental release of customer info-caused by overwhelming demand for the devices. Many subscribers complain about the speed and quality of AT&T's network, another effect of too much demand; iPhone owners use a lot of bandwidth. The upside is that users of iPhones and other smartphones pay AT&T twice as much a month on average as users of other phones do, and about half of AT&T's customers use smartphones-twice the industry average. Those facts help AT&T remain America's largest communications company.