Dubai Duty Free: The Largest Single Airport Retail Operation in the World

摘要

It is clear, even in the corporate offices of Dubai Duty Free, why this company is the largest single airport retail operation in the world. Its care, precision, sense of presentation, customer service and innovative ways of doing business are on full display, from the office workers wearing the same aqua-colored sports coats as the staff on the sales floor to the enthusiastic and energetic greeting of visitors to the visitors' water glasses wrapped in paper napkins tied like carefully knotted sarongs.