Thirty Minutes or Less

摘要

To build new revenue streams in the non-meal plan area, Ken Toong, executive director of auxiliary services at the University of Massachusetts, in Amherst, implemented a late-night meal delivery service for students who live on campus (roughly a two-mile radius). That option is offered between 9 p.m. and 3 a.m. Sunday through Wednesday and until 4 a.m. from Thursday to Saturday. "Our students typically order late-night snacks from downtown restaurants, so in order for us to compete head-on with those restaurants, we had to make sure the quality was there and the price was competitive," says Toong, who offers simple comfort foods in the program, like pizza made with fresh dough and four varieties of chicken wings alongside a dozen dipping sauce options.