Transforming failure into success through organisational learning: an analysis of a manufacturing information system

摘要

This paper describes the idiosyncracies of a case study company, through highlighting issues and problems experienced during their attempts to evaluate, implement and realise the holistic implications of a manufac- turing information system. Although the information System (IS) was operational for a period of time, it was eventually deemed a failure. The reason for this was that a range of human and organisational factors prevented the organisation form embracing the full impact of the system.