As I've mentioned before, I live in a small town-about 20,000 people-that owns and operates the electric and water utilities. Until recently, all residential electric and water meters were analog and some were more than 50 years old. City officials knew that many of these meters were not accurate, that it was losing a lot of water through leaks and substantial revenue through inaccurate electric and water meter readings. In addition, a number of the residential meters were still self-read. Because most of the city's operating revenue comes from its utility operations, officials decided to make the move to smart meters to reduce revenue and water losses, improve efficiency and eventually pass along time-of-use rates, which it is already paying to its power supplier. They were and still are convinced this was the right thing to do and I am, too.
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