Journalists Can Drive More Civil Commenting

摘要

In the old days, you published an article and maybe you got a handful of letters to the editor-of which only a couple were likely to be printed. Your editor would sort through the mail and hold letter writers accountable for their words. In today's connected world, after a journalist publishes an article, the comments section allows anyone to air his opinions without the filter of the old editorial desk. This has resulted in more two-way communication between writers and readers, but it can also lead to some rude, and even crude, responses.