THANKS to closed doors and fierce . gatekeepers, bosses are trickv to observe in their natural habitat. Yet it might be useful to know what they do all day, and whether any of it benefits shareholders. A new Harvard Business School working paper sheds some light.* Researchers asked the chief executives of 94 Italian firms to have their assistants record their activities for a week. You may take this with a grain of salt. Is the boss's assistant a neutral observer? If the boss spends his lunch hour boozing, or in a motel with his assistant, will she record this truthfully? Nonetheless, here are the results.
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